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ITIL® Training Courses

ITIL® training is a top practice structure which has emerged from the public and private regions globally. The ITIL® certification outlines how Information Technology resources should be organised to bear business value, documenting the procedures, functions and roles of IT Service Management. ITIL® is one of our most popular courses due to the sheer quality of it and the ITIL® courses that come out of it. Datrix Training provides high quality ITIL certifications in a location near you so that you can learn the ITIL training methodologies from courses such as ITIL Foundation locally.

 

The History of ITIL

 

ITIL (Information Technology Infrastructure Library) is one of the most well established IT Service management frameworks. It has the main function to better integrating the IT department to the rest of the business and help the whole organisation achieve its targets.

ITIL dates back to the 1980’s where there was not established IT service management framework. The earliest version of the framework was called GITIM, which had similar concepts to ITIL to today. In the 1990’s, ITIL was become popular among large companies across the world. The 2nd version of ITIL was released, where the volumes were more concise than before. The 3rd version of ITIL was released, which had a greater emphasis of integration of the business.

 

ITIL fact - ITIL courses - Datrix Training

 

ITIL Courses

 

There is a range of ITIL® to suite a range of needs. They are ITIL Foundation, ITIL Release, Control & Validation, ITIL Operational Support & Analysis, Planning, Protection and Optimisation, ITIL Service Operation, ITIL Service Design, ITIL Service Strategy, ITIL Service Transition, ITIL Managing Across the lifecycle and ITIL Overview.

ITIL Foundation course has been created for individuals who have an interest in learning the basic principles of ITIL®. The course takes place over three days and on the last day you are required to take an exam to test your knowledge of ITIL.  The exam consists of 40 questions, all of which are multiple choice and you have an hour to complete them. The pass mark is 65%.

Another ITIL V3 course is Release, Control & Validation. This course has been created for people who like to extend their knowledge of ITIL. The course lasts 5 days and on the last day, you are required to take the exam. The exam consists of eight questions, all of which are multiple choice. You have 90 minutes to complete an exam and the pass rate 70% or 28 marks.

ITIL V3 Service Design has been created for individuals who want to learn the principles and practise that make ITIL so successful. The course takes place over three days and on the last day you are required to take an exam to test what you have learnt. The exam consists of 8 questions, all of which are multiple choice. You have 90 minutes to complete the exam and the pass mark is 70% or 28 marks.

ITIL Managing Across a Lifecycle is one of the highest levels of ITIL that exist. The course takes place over 5 days and on the last you are required to take an exam to test your knowledge of ITIL V3. The exam has 10 questions, which are multiple choice. You have 2 hours to complete exam and the pass mark is 35 marks or 70%.

Here at Datrix Training, we promote a range of courses, including ITIL at a great price. We offer a range of methods for our training, there are classroom training, online training and onsite training. We have a range of art venues across the nation. Also, our online training can suite business individual who have busy schedules.

 

ITIL dates and prices - Datrix training

 

 

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