The ITIL® Planning, Protection and Optimisation Certification (ITIL PPO) is one of the four modules that create the Intermediate ‘Capability Stream’.
The 5 day ITIL® training certification is targeted on coaching the applicant’s capabilities in Availability, Demand, IT Service Continuity and Information Security Management. The course is deeply focused on the Service Design volume of the IT Infrastructure Library.
Find out what's included in the training programme.
Here is a list below showing the topics that are covered during this ITIL® training course:
The exam is to be completed at a mutually convenient date (please see the below details for further information).
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
The benefits of Online Exams are:
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Exam Guidelines: Please click here
What are the exam details for this course?
The exam is taken on the final day of the course. It includes a 90 minute, closed book plan with 8 multiple choice, situation based, gradient scored questions. The pass mark for the exam is 70%, or at least 28 marks from 40.
What are the prerequisites for taking this course?
It is essential that candidates must hold a pass at ITIL® Foundation level before taking the ITIL® Service Capability Planning, Protection and Optimization exam.
It is also recommended that learners should have experience to the fundamental theories in IT and related work experience for two years as a minimum.
In conclusion, the delegates are recommended to buy and study the following publication in advance of the course ISBN 9780113313051.
What are the benefits of taking an ITIL® course?
When finishing the course, applicants should be able to:
What is the experience of the instructor(s) delivering my course?
All of our instructors at Datrix are accredited and have over ten years of experience worldwide.
What time shall I arrive at the venue?
Please arrive at the venue for 08:45am.
How can I find more information?
If you would like to know any more information about our courses, please contact us on 0800 781 0626 or send us an e-mail on email@example.com