This ITIL® certification looks at the ITIL® Service Transition module and is intended to prepare you to pass the module. The 3 day ITIL® course includes the procedures that are vital to build, test and apply IT products. The ITIL® certification demonstrates how these procedures can be used to the rest of the IT Service lifecycle, involving Service Strategy and Service Design.
Find out what's included in the training programme.
Learners will be able to increase their awareness and skills in the resulting topics:
Introduction to Service Transition:
Service Transition Principles:
Service Transition Processes:
Service Transition Related Activities:
Organising for Service Transition:
Consideration of Technology:
Improvement of Service Transition:
The exam is to be completed at a mutually convenient date (please see the below details for further information).
The week prior to the course you will receive an email from our exam bookings team inviting you to request your online exam voucher.
The benefits of Online Exams are:
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Exam Guidelines: Please click here
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What are the exam details for this course?
The exam will contain of a multiple choice, closed book paper of 8 questions, to be answered in 90 minutes. The pass mark is 70% or more.
What are the benefits for taking this ITIL® course?
The Datrix ITIL® course materials and trainers are acknowledged by PeopleCert which guarantees that learners have a high level of preparation. The Datrix course materials are frequently evaluated in line with standards are met with PeopleCert. The Datrix trainers are frequently evaluated by PeopleCert, to guarantee that their understanding of Service Desk Management and ITIL® are clear enough to distribute preparation that assists the learner’s advantage from joining our training courses.
What is the experience of the instructor(s) delivering my course?
All of our instructors at Datrix are accredited and have over ten years of experience worldwide.
What time shall I arrive at the venue?
Please arrive at the venue for 08:45am.
How can I find more information?
If you would like to know any more information about our courses, please contact us on 0800 781 0626 or send us an e-mail on firstname.lastname@example.org