ITIL® is an abbreviation of Information Technology Infrastructure Library and IT Service Management documentation. This ITIL® training course focuses on the basic concepts and core principles of IT Service Management, which are necessary to pass the ITIL® exam at the end of the three-day course.
ITIL® foundation training teaches candidates the links between the different life cycles that make up the structure of the ITIL® certification. The ITIL® course is composed of 2 parts, ITIL® Service Capability and ITIL® Service Lifecycle with 4 sectors within ITIL® Service Capability and 6 sectors within ITIL® service lifecycle. ITIL® Foundation courses only cover the ITIL® Service Lifecycle.
ITIL® Service Lifecycle
Continual Service Improvement.
Managing Across The Lifecycle.
Find out what's included in the training programme.