ITIL® training is one of the most sought after qualifications that is an umbrella to the different genres that surround IT service management. It is one of the most consistent and informative qualifications within the IT business sector and brings a variety of skills and achievements to the forefront of education. Information Technology Infrastructure Library is a document for management.
Here at Datrix Training, we offer every sector of training separately to ensure maximum benefit and a concise education through every qualification. This course focuses solely on the release control and validation aspects of ITIL® training. This ITIL® qualification is only obtainable if candidates have completed the ITIL® Foundation certificate course prior to taking this course. Learning the methods, processes and functions of ITIL® Release, Control, and Validation is one of the steps to achieving the intermediate certificate for ITIL® Service Management. One of four sectors of the intermediate level. Learning things such as Change Management. Change management allows candidates to be in control of a situation when it inhibits change and learning how to successfully execute the operation.
ITIL® requires the following capabilities. To support business outcomes despite them being in or out of your control, to be able to assess the way to move forward in a mature and logical way. As well as candidates are taught ways in which to handle and enable business change. This quality is important for the continuous growth and improvement of the business. Furthermore, enabling business changes contributes to the continuous growth and improvement of the business and individuals within a group. There are also other capabilities that are key to a successful execution of ITIL® service Lifecycle such as optimising customer experience and showing value for money.
Find out what's included in the training programme.
There are many topics you can learn that are a result of ITIL® Service Management such as relaying ideas you have learnt back to your workplace and allowing them to adjust and adapt them to the specific workplace in order to maximise appeal and satisfaction to customers. As well as this you are officially part of an international community that is ITIL® Service Management giving you a foundation to meet new people and learn from others as well as teaching others.
The ITIL® Service Capability – Release, Control, & Validation training certification is one of four courses that create the ITIL® Intermediate ‘Capability Stream’.
The 5 day ITIL® RCV Certification provides practical preparation for the methods, roles and objectives of Release & Organisation and Data management, Service Testing, Request Completion and Change Evaluation.
The ITIL® training course involves the ITIL® Service Transition volume of the IT Infrastructure Library. This ITIL® course is intended for IT Specialists, Business Managers and Business Process Owners. In addition ITIL training is helpful for operational staff in Change Management, Service Asset Management, and Request Completion to support their role-based abilities.
The exam is to be completed at a mutually convenient date (please see the below details for further information).
The week prior to the course you will receive an email from our exam bookings team inviting you to request your online exam voucher.
The benefits of Online Exams are:
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ITIL® Service Capability – Release, Control, & Validation covers 5 days in a classroom based location and includes:
Service Asset and Configuration Management (SACM):
Service Validation and Testing (SVT):
Release and Deployment Management (RDM):
Knowledge Management (KM):
Release, Control, and Validation Roles and Responsibilities:
Technology and Implementation Considerations:
ITIL® Online Training is a beneficial format for a client with a busy schedule and using this course as an addition their former job. Spacing the course over 90 days with a total of 10 hours to study allows customers to be flexible with their learning. Available 24/7 means that timing is not a problem and can fit around their lifestyle.
Online Training at Datrix Training is also a cheaper alternative to ITIL® Classroom Training as travelling costs are eliminated. Even though there is a lack of personal contact with our trainers, there is an online alternative. Our support suite offers all the support candidates need from tutoring to technical to administrative advice. There is also now the ability to discuss their learning with other online students through our discussion suite. Our online training classes do not lack anything compare to our training courses due to our fantastically structured engaging and interactive courses.
Classroom Training is the most popular option for our clients here at Datrix Training. Interacting with other clients with the same aims allow candidates to expand their knowledge and perspectives. Having peers that candidates can exchange ideas with is beneficial for communication skills and team building. Another factor that makes Classroom Training at Datrix Training so popular is our highly qualified classroom trainers with over 10 years of experience in the industry and specialising ITIL®. Offering the most efficient three day course we can offer. Our trainers guide clients through problems and provide valuable advice.
ITIL® Onsite Training is one of the most efficient types of training in regards to comfortability with candidates. Learning a new set of skills within their own work place makes the methods more applicable at a faster rate. This is because their work area has been used as a demonstration for hows to carry out these projects in a workplace. What makes this so beneficial is that candidates are familiar with the equipment candidates will need.
Another factor that makes Onsite Training popular when training a cluster of employees is that candidates are familiar with them. When candidates train in a group of familiar faces, confidence is developed quicker, communicating is easier and candidates can gain a lot more knowledge out of the course. Also, learning alongside people candidates will be working with on future projects help candidates to establish an ethos with one another and learn each other's thought processes. This can help in the future a\s candidates will know how to work efficiently and more effectively.
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What are the details for this exam?
The ITIL® exam is taken on the final day of the course and includes a 90 minute, closed book layout with 8 multiple choice, scenario based, gradient scored questions. The pass mark for the exam is 70%, or a minimum of 28 marks from a possible 40.
What are the prerequisites for the course?
Applicants must have a pass at ITIL® Foundation level before taking the ITIL® Release, Control & Validation exam.
What are the benefits for taking this course?
After completing the 5 day course, applicants are projected to have learnt the awareness of:
What is the experience of the instructor(s) delivering my course?
All of our instructors at Datrix are accredited and have over ten years of experience worldwide.
What time shall I arrive at the venue?
Please arrive at the venue for 08:45am.
How can I find more information?
If you would like to know any more information about our courses, please contact us on 0800 781 0626 or send us an e-mail on firstname.lastname@example.org