ITIL® Training Courses

ITIL® training is a top practice structure which has emerged from the public and private regions globally. The ITIL® certification outlines how Information Technology resources should be organised to bear business value, documenting the procedures, functions and roles of IT Service Management. ITIL® is one of our most popular courses due to the sheer quality of it and the ITIL® courses that come out of it. Datrix Training provides high quality ITIL® certifications in a location near you so that you can learn the ITIL® training methodologies from courses such as ITIL® Foundation locally.

 

ITIL® is an abbreviation of Information Technology Infrastructure Library and IT Service Management documentation. This ITIL® training course focuses on the basic concepts and core principles of...

A globally recognised qualification ITIL Practitioner is the next level of ITIL for those who have a thorough understanding of the basics of the ITIL methodologies following their ITIL Foundation...

ITIL® training is one of the most sought after qualifications that is an umbrella to the different genres that surround IT service management. It is one of the most consistent and informative qua...

ITIL® Service Capability – ITIL OSA (Operational Support & Analysis) is one of the four ITIL courses that create the ‘Capability Stream’. This ITIL® certification recommends delegates to practica...

The ITIL® Planning, Protection and Optimisation Certification (ITIL PPO) is one of the four modules that create the Intermediate ‘Capability Stream’. The 5 day ITIL® training certification is...

This ITIL® Service Capability certification forms on the overall methods as part of the foundation ITIL® certification. This ITIL® SOA certification allows a business to implement Service Portfol...

This ITIL® Service Operation certification is intended on the values and techniques which help to control IT products and to know how services perform. The ITIL® training certification includes t...

This 3-day ITIL® training certification contains the Service Design module in the ITIL® Service Design certification. The ITIL® certification involves the procedures, strategies, designs and reco...

This ITIL® Service Strategy certification will prepare you to achieve the Service Strategy ITIL® exam and is dedicated on how the guarantee service provider policy is aligned with structural plan...

This ITIL® certification looks at the ITIL® Service Transition module and is intended to prepare you to pass the module. The 3 day ITIL® course includes the procedures that are vital to build, te...

This ITIL® V3 Certification connects the full principles of a Lifecycle methodology to service management and combines the awareness gained throughout the certification structure. The ITIL® manag...

The ITIL® Overview training certification delivers an outstanding outline on understanding the topic of Service Management. The 1 day ITIL® certification also allows the learner to study the 5 co...

The ITIL® Continual Service Improvement course lasts for 5 days. This training course is designed to provide delegates with the knowledge needed to pass the ITIL® Continual Service Improvement ex...

This ITIL® (Information Technology Infrastructure Library) Foundation and Practitioner training course combine both Foundation and Practitioner training content, so delegates can acquire the cert...

Topic Overview

The History of ITIL®

 

ITIL® (Information Technology Infrastructure Library) is one of the most well established IT Service management frameworks. It has the main function to better integrating the IT department to the rest of the business and help the whole organisation achieve its targets.

ITIL® dates back to the 1980’s where there was not established IT service management framework. The earliest version of the framework was called GITIM, which had similar concepts to ITIL® to today. In the 1990’s, ITIL® was become popular among large companies across the world. The 2nd version of ITIL® was released, where the volumes were more concise than before. The 3rd version of ITIL® was released, which had a greater emphasis of integration of the business.

 

ITIL fact - ITIL courses - Datrix Training

ITIL® Courses

 

There is a range of ITIL® to suite a range of needs. They are ITIL® Foundation, ITIL® Release, Control & Validation, ITIL®Operational Support & Analysis, Planning, Protection and Optimisation, ITIL® Service Operation, ITIL® Service Design, ITI®L Service Strategy, ITIL® Service Transition, ITIL® Managing Across the lifecycle and ITIL® Overview.

ITIL® Foundation course has been created for individuals who have an interest in learning the basic principles of ITIL®. The course takes place over three days and on the last day you are required to take an exam to test your knowledge of ITIL®.  The exam consists of 40 questions, all of which are multiple choice and you have an hour to complete them. The pass mark is 65%.

Another ITIL® V3 course is Release, Control & Validation. This course has been created for people who like to extend their knowledge of ITIL®. The course lasts 5 days and on the last day, you are required to take the exam. The exam consists of eight questions, all of which are multiple choice. You have 90 minutes to complete an exam and the pass rate 70% or 28 marks.

ITIL® V3 Service Design has been created for individuals who want to learn the principles and practise that make ITIL® so successful. The course takes place over three days and on the last day you are required to take an exam to test what you have learnt. The exam consists of 8 questions, all of which are multiple choice. You have 90 minutes to complete the exam and the pass mark is 70% or 28 marks.

ITIL® Managing Across a Lifecycle is one of the highest levels of ITIL® that exist. The course takes place over 5 days and on the last you are required to take an exam to test your knowledge of ITIL® V3. The exam has 10 questions, which are multiple choice. You have 2 hours to complete exam and the pass mark is 35 marks or 70%.

Here at Datrix Training, we promote a range of courses, including ITI®L at a great price. We offer a range of methods for our training, there are classroom training, online training and onsite training. We have a range of art venues across the nation. Also, our online training can suite business individual who have busy schedules.

 

ITIL dates and prices - Datrix training

 

 

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ITIL® Foundation Hinckley from £4398
ITIL® Foundation Teesside from £4398
ITIL® Foundation Jersey from £4398
ITIL® Foundation Bracknell from £4398
ITIL® Foundation Bromley from £4398
ITIL® Foundation Corby from £4398
ITIL® Foundation Doncaster from £4398
ITIL® Foundation Dunfermline from £4398
ITIL® Foundation Exeter from £4398