All Datrix Training courses are covered by our Satisfaction Guarantee*. Post course training evaluations that are handed to every course delegate are compiled weekly to ensure that every one of our training team consistently delivers the highest standards of training. The scores are reviewed by the directors and senior training team. In the event you ever have any other issues you would like to bring to the attention of the directors, please contact us or by post:
City View House, 5 Union Street, Manchester, M12 4JD,
Lancashire, PR7 6TE
If the delegate who attends a Datrix course leaves your organisation during the following 90 days, we will retrain their replacement for free*.
*Free Replacement Training: Replacement delegates must use manuals from first course. Proof of entitlement will be required. Replacement exams are not included in offer, but can be purchased from us at cost price.
**Satisfaction Guarantee Terms: If the course fails to meet the terms of delivery set by the governing body then Datrix Training will re-run the course again at no extra cost. In the event the course is a non authorised event free resits will be at the directors' discretion. If you would like to claim under the satisfaction guarantee please contact us in writing no more than 10 working days after the last day of the training course.