This ITIL® V3 Certification connects the full principles of a Lifecycle methodology to service management and combines the awareness gained throughout the certification structure. The ITIL® managing across the lifecycle certification (ITIL® MALC) includes all of the ITIL® Capability and Lifecycle certification platforms, and moves to the ITIL® Expert training course.
Datrix Training delivers this ITIL® training course across the UK so that anyone can learn the fundamentals of the ITIL® qualification in a nearby location. The ITIL® online courses are also delivered and give you to learn this popular ITIL® course at any location, anytime.
Find out what's included in the training programme.
Learners will be able to increase their awareness and skill in the resulting topics:
The exam is to be completed at a mutually convenient date (please see the below details for further information).
The week prior to the course you will receive an email from our exam bookings team inviting you to request your online exam voucher.
The benefits of Online Exams are:
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What are the exam details for this course?
• 10 multiple choice, scenario-based, gradient-scored questions based upon a case study
• 120 minutes (150 minutes for candidates completing the exam in a predominate language that is not theirs)
• Pass mark is 70%, or 35/50
What are the benefits for taking this ITIL® course?
The Datrix ITIL® course materials and trainers are acknowledged by PeopleCert which guarantees that learners have a high level of preparation. The Datrix course materials are frequently evaluated in line with standards are met with PeopleCert. The Datrix trainers are frequently evaluated by PeopleCert, to guarantee that their understanding of Service Desk Management and ITIL® are clear enough to distribute preparation that assists the learner’s advantage from joining our training courses.
What is the experience of the instructor(s) delivering my course?
All of our instructors at Datrix are accredited and have over ten years of experience worldwide.
What time shall I arrive at the venue?
Please arrive at the venue for 08:45am.
How can I find more information?
If you would like to know any more information about our courses, please contact us on 0800 781 0626 or send us an e-mail on firstname.lastname@example.org