Course Introduction

Microsoft Outlook is the email client which is used to access Microsoft Exchange Server email and offers One-Stop E-mail. Microsoft Outlook Masterclass training course helps the delegates to learn everything about outlook, including how to manage schedule on monthly basis, how to send/receive e-mail, how to share information with contact list, how to operate through other e-mail addresses for one centralised in-box and how to list contact information for more than one user on a network. The MS Outlook Masterclass course comprises both fundamental and advanced part of the course. The delegates at first will be guided through the basics, and then they will study MS Outlook in depth.

MS Outlook is a part of the Microsoft Office suite which is a personal information manager. Microsoft Outlook, other than providing access to Exchange Server email, also includes calendaring, contact and task management functionality. This training course enables the delegates to find and organise their assets in several easily.


What's Included

Find out what's included in the training programme.

Course Content

The course covers the following topics:

Module 1 - Email Model

  • The Outlook Inbox
  • Creating and Replying to Emails
  • Contacts
  • Creating New Contacts
  • Advantages of Email
  • Email Etiquette
  • Email and Viruses
  • Digital Signatures 

Module 2 - Getting Started with Outlook

  • The Outlook Components
  • How to use Ribbons
  • Folders
  • Quick Access Toolbar (QAT)
  • Adding importance
  • Requesting message receipts
  • Cc and Bcc
  • Adding comments to replies
  • Finding related messages 

Module 3 - Working with Attachments

  • Inserting a File Attachment
  • Attaching other Outlook Items
  • Previewing Attachments
  • Saving a File Attachment
  • Opening a File Attachment 

Module 4 - Flagging Messages

  • Message Flags
  • Flagging Messages in the Message List
  • Sending a Message with a Flag
  • Adding a Reminder to your Messages
  • Changing the Default Quick Click Flag
  • Removing a Flag 

Module 5 - Junk Email

  • Junk Emails
  • Spamming
  • Phishing
  • Understanding Junk Email Options
  • Marking Messages as Junk Mail
  • Marking Messages as Safe
  • Deleting Junk Email 

Module 6 - Working with the Calendar

  • Accessing the Calendar
  • Changing the Calendar Arrangement
  • Creating a Second-Time Zone
  • Removing a Time Zone
  • Creating a New Calendar
  • Working with Multiple Calendars
  • Understanding the Weather Bar 

Module 7 - People

  • Understanding People View
  • Printing Contact Information
  • Deleting a Contact
  • Recover a Contact
  • Create Contact Groups
  • Remove Members of Contact Group

Module 8 - Tasks

  • Creating Tasks
  • Changing Task Views
  • Deleting Tasks
  • Printing a Task List

 Module 9 - Working with Rules

  • About Rules
  • Creating a New Rule from a Template
  • Selecting the Rule Conditions
  • Selecting the Rule Actions
  • Selecting the Rule Exceptions
  • Naming and Reviewing the Rule
  • Testing the Rule

Module 10 - Scheduling Meetings

  • Creating a New Meeting
  • Scheduling Assistant
  • Recurring Meetings

Delivery Methods


Microsoft Outlook Masterclass Enquiry

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Reach us at 44 161 768 4797 or for more information.

Course Schedule

Select Your Location

Portsmouth from £3294
Slough from £3294
Solihull from £3294
Tonbridge from £3294
Wakefield from £3294
Warrington from £3294
Wolverhampton from £3294
Wrexham from £3294
York from £3294
Bath from £3294


What am I provided on the course?

The delegates will be provided with the Datrix courseware folder, Pre/Post Course Email Support, Refreshments and Certificate.

At what time I should reach at the venue?

As the training starts at 9 AM, so delegates are requested to reach by 8.45 AM at the venue.

How experienced are the instructors at Datrix?

The instructors at Datrix are certified and highly experienced.

Where can I find more information about Outlook training courses?

To know more about our courses, please send us an e-mail on or contact us on 0800 781 0626.