Course Introduction

Coaching and mentoring course teach delegates how to implement effective coaching and mentoring in the workplace. Candidates will learn the skills required for both coaching and mentoring. This course will teach candidates that how coaching and mentoring are related to each other and what is the main difference between both of them. Delegates will have a clear understanding and vision of the dynamics that occur between individuals while working. After attending this course, they will also know the techniques necessary to provide effective coaching or mentoring to people across all levels of the organisation.


What's Included

Find out what's included in the training programme.

Course Content

The course will benefit the participants in various ways such as they can help their employees to set development goals and gain high self-esteem and confidence. The training program enables them to identify and overcome common hindrances that are responsible for holding employees back. While going through this course, the delegates will get a clear understanding when to mentor, when to coach and when to train the employees. Participants will be in a position to confidently use their new knowledge and skills in the workplace and have a clear plan to implement.

Overview of Coaching and Mentoring

  • Introduction to Coaching
  • Coaching styles
  • Introduction to Mentoring
  • Successful mentoring skills
  • Similarities between mentoring and coaching

Models of Coaching and Mentoring

  • GROW model of coaching
  • Mentoring models

Setting Goals

  • Setting SMART goals
  • Goals in the context of GROW model
  • Recognise appropriate goal areas
  • Identify steps in developing a finalised plan

Significance of Trust

  • Trust and coaching
  • Building trust
  • Benefits of building trust with employee

Questioning techniques

  • Techniques of questioning
  • Questioning skills

Understanding Feedback

  • Providing feedback
  • Providing constructive criticism
  • Encourage growth and development

Overcoming obstacles

  • Identify common obstacles
  • How to overcome obstacles
  • Re-evaluating goals

Delivery Methods


Coaching and Mentoring Enquiry

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Reach us at 44 161 768 4797 or for more information.


What are the pre-requisites of this ‘Coaching and Mentoring’ course?

There are no pre-requirements for attending this course.

Who can attend this course?

This course is intended for:

  • Supervisors and team leaders who want to introduce a coaching and mentoring culture within a team or company
  • Managers and coaches who wish to enhance their coaching and mentoring skills
  • Senior managers who want to develop the performances of the employees
  • Individuals who wish to learn how to accomplish performance gains and results through coaching and mentoring

What are the main highlights of this course?

The key highlights of this course are:

  • Coaching Model and mentoring structure
  • Coaching styles
  • Questioning skills
  • Identifying and overcoming obstacles

Why should you learn this course?

This coaching and mentoring course will teach delegates how to coach and mentor employees to get higher performance. The course will enhance your knowledge about various coaching and mentoring techniques and models that can be used in business. Delegates will have a clear understanding when to mentor, when to coach and when to train the employees.

How can you find additional information regarding this course?

For more information regarding this ‘Coaching and Mentoring’ course, you can dial on 0800 781 0626, or e-mail on