Microsoft Office Outlook provides an integrated solution for managing your time and information, connecting across boundaries, and remaining in control of the information that reaches you. Office Outlook delivers innovations you can use to quickly search your communications, organize your work, and better share your information with others — all from one place.
Print this course outline
MS OUTLOOK 2002 ADVANCED – 1 DAY COURSE
Module 1 - Using the Journal in Outlook 2002
Recording Items in the Journal Automatically
Viewing the Journal
Manually Creating a Journal Entry
Opening, Modifying, and Deleting a Journal Entry
Creating Journal Entries Related to a Contact
Changing Journal Views
Module 2 - Advanced Email Features in Outlook 2002
Saving Unfinished Messages (Drafts)
Recalling a Message
Using the Out of Office Assistant
Using Stationery
Creating a Signature
Inserting a Signature
Dealing with Junk E Mail
Adding Names to the Blocked and Safe Senders Lists
Formatting Fonts
Changing the Message Format and Using Word
Viewing the Mail Window
Changing Views
Changing Email Options
Changing Outlook’s Security Settings
Module 3 - Organizing and Finding Information in Outlook 2002
Working with Outlook Data files
Using the Advanced Find Feature
Using Folders to Organize Information
Creating a Folder
Renaming, Copying, Moving, and Deleting a Folder
Using and Creating Search Folders
Modifying and Deleting Search Folders
Selecting Multiple Items
Flagging Items
Using Categories
Creating a Rule by Example
Creating a Rule with the Rule Wizard
Managing Rules
Using Grouped Views
Filtering Information
Colour Coding Email Messages
Sorting Information
Adding Fields to a View
Creating a Custom View
Closing an Outlook Data File
Module 4 - Collaborating with Other Users in Outlook 2002
Planning a Meeting
Respond to a Meeting Request
Checking Responses to a Meeting Request
Creating and Working with Group Schedules
Set Free/Busy Options and Publishing Your Calendar on the Internet
Sharing Your Calendar and Other Outlook Folders
Opening a Shared Calendar
Giving Delegate Permissions
Open Shared Folders Automatically
Taking a Vote
Responding To and Tracking Votes
Assigning Tasks to Another User
Sending a Status Report
Working with Public Folders
Adding a New Item to a Public Folder
Replying to Items in a Public Discussion Folder
Module 5 - Advanced Topics in Outlook 2002
Customizing Outlook’s Toolbar
Manually Archiving Information
Retrieving Archived Items
Using AutoArchive
Importing Information
Exporting Information
Starting Outlook Automatically when Windows Starts
Note: It is possible to customise and tailor each Microsoft Outlook course ot meet your training objectives. There is usually no extra charge for customising your training course.